. Definitions

• Services: The cloud website hosting services provided by Cloud Website Hosting.

• Customer: Any individual or entity using our hosting services.

• Account: The customer’s registered profile on our platform.

2. Acceptance of Terms

By signing up for our services, you agree to these terms and conditions, our Privacy Policy, and any applicable service agreements. If you do not agree, please discontinue using our services.

3. Account Registration

• You must provide accurate and complete information during registration.

• You are responsible for maintaining the confidentiality of your account credentials.

• Notify us immediately of any unauthorised use of your account.

4. Service Provisioning

• Services are provided on a subscription basis with monthly or annual billing.

• We will use reasonable efforts to ensure uptime but cannot guarantee uninterrupted access due to maintenance or unforeseen issues.

5. Customer Responsibilities

• Ensure all content uploaded complies with applicable laws and regulations.

• Prohibited content includes, but is not limited to, illegal, offensive, defamatory, or malicious material.

• You are responsible for backups of your content unless otherwise agreed.

6. Billing and Payment

• Subscription fees are billed in advance on a monthly or annual basis.

• Payment is due upon receipt of the invoice. Late payments may result in service suspension.

• All fees are non-refundable unless stated otherwise in a specific service agreement.

7. Cancellation and Termination

• You may cancel your subscription at any time through your account dashboard.

• We reserve the right to terminate your account for breach of these terms or for non-payment.

• Upon termination, access to your account and data may be permanently disabled.

8. Service Level Agreement (SLA)

We aim to provide 99.9% uptime for our services. If we fail to meet this standard, you may be eligible for a service credit as outlined in our SLA.

9. Data Protection and Privacy

We are committed to protecting your personal data. Please refer to our [Privacy Policy] for details on how we handle your information in compliance with data protection laws.

10. Intellectual Property

You retain ownership of all content you upload. However, by using our services, you grant us a licence to use, copy, and transmit your content as necessary to provide the services.

11. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages.

• Our liability is limited to the total fees paid by

Disclaimer of Ranking Guarantees
While the Service Provider is committed to delivering high-quality optimisation services, it is important to note:

• The Service Provider does not provide any guarantees on the position or ranking of the Client’s website in search engine results.
• Search engine algorithms are beyond the control of the Service Provider and are subject to constant changes.
• Our role is to create an optimal environment designed to help maximise the website’s potential for higher search rankings and improved online visibility.